HIPAA Privacy Policy / Notice of Privacy Practices

Effective Date: October 30th, 2025
Last Updated: October 30th, 2025

The Nest Counseling Collective (“we,” “our,” or “us”) is committed to protecting your Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This notice explains how we collect, use, and protect your health information and your rights regarding that information.

1. What is PHI?

Protected Health Information (PHI) includes any individually identifiable health information you provide to us, whether in writing, electronically, or verbally. Examples include:

Name, address, date of birth
Medical history and mental health records
Treatment plans and session notes
Billing and payment information

We create a record of the care and services you receive from us to provide quality care and comply with legal requirements. This notice applies to all records of your care generated by our practice.

2. How We Use Your PHI

We may use or disclose PHI for the following purposes:

Treatment – Sharing information with therapists or other healthcare providers involved in your care to ensure proper treatment.
Payment – Using PHI to process billing, insurance claims, or payment for services.
Healthcare Operations – Administrative activities such as quality assurance, staff training, supervision, and compliance audits.

3. Disclosure of PHI

We do not sell or use your PHI for marketing purposes. PHI may only be disclosed without your written authorization in limited situations required by law, including:

Risk of harm to yourself or others
Suspected abuse, neglect, or domestic violence
Court orders, subpoenas, or other legal requirements
Public health activities, including reporting of certain communicable diseases
Health oversight activities, including audits or investigations

All other disclosures require your written authorization.

4. Safeguards for PHI

We implement administrative, technical, and physical safeguards to protect your PHI from unauthorized access, disclosure, or misuse, including:

Secure electronic records and password-protected devices
Password-protected devices
Locked storage for physical documents
Staff training on privacy practices

5. Your HIPAA Rights

Under HIPAA, you have the following rights regarding your PHI:

Right to Access – Request copies of your records (except psychotherapy notes).
Right to Amend – Request corrections to your records.
Right to Request Restrictions – Ask us to limit uses or disclosures of PHI.
Right to Confidential Communications – Request alternate methods of communication (e.g., mail to a different address).
Right to Accounting of Disclosures – See a list of disclosures made without your consent.
Right to File a Complaint – If you believe your privacy rights were violated, you may file a complaint with us or the U.S. Department of Health and Human Services (HHS).

6. How to Exercise Your Rights

To exercise any of your HIPAA rights, contact us at:

The Nest Counseling Collective
Privacy Officer: LeaAnne DeRigne
Email: [email protected]
Phone: (561) 331-4770
Address: 21301 Powerline Rd. Suite 209, Boca Raton, FL 33433

We may require a written request to process your request.

7. Changes to This Policy

We may update this HIPAA Privacy Policy from time to time. The Effective Date indicates when the most recent version applies. Material changes will be communicated to clients as required by law.